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training trainers
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management skills
business writing
absenteeism


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powerpoint

management skills
managing time & stuff

video & DVD production
film in a day
corporate video

teambuilding & facilitation

special services
coaching
& mentoring
conferences
& events
mentoring
corporate
role play

consultancy
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training needs analysis
evaluation
research

the clients
"Totally enjoyed how the scenes encouraged lots of talk about difficult situations in a comfortable way. Very enjoyable, learnt a lot. It certainly made me think"
Julie Trigg, Facilities & Administration Manager, Anchor Trust
Diversity in Action Course

 

Nelson Training would like to thank all our clients for their continued support and look forward to bringing excellence to your training programmes in the years to come. Our clients range from CEOs and senior managers to street cleaners and funeral directors! They are in the public and private sector and range from some of the world’s largest companies to some of the smallest. We have trained 17 local authorities in the UK and 6 Police Forces. We have also trained in many major colleges and business schools including the Banff Centre (Canada's largest drama college) and DCAS in New York. From 2001 when we had just a handful of clients we now have over 300 clients in 6 different countries. We have won 6 awards including a 2006 National Training Award with our partners Bristol City Council. In 2008 we have once again won at the National Training Awards with our partners Whitefriars Housing for their successful absence management programme. Last year alone we trained and entertained at 14 conferences including one for 470 Pest Controllers in Brisbane, Australia.

 

Business and Commerce

Albany Holdings Ltd
Presentation Skills

Albion Chemicals
Presentation Skills

Amalgamated Pest Control Pty Ltd
Triennial Conference Brisbane

Arriva PLC
Presentation Skills

Arup Campus
Presentation Skills
Automated Packaging Systems
Customer Care
Presentation Skills

Automated Packaging Systems Ltd
Telemarketing
Customer Service

Barclays Bank PLC
PowerPoint
Core Skills & Behaviours

Cannon Security Ltd
Management Skills
Customer Care
Time Management

Conoco Phillips Ltd
Effective Video-conferencing
Presentation Skills
PowerPoint Skills
Health & Safety
Facilitation

Coventry Building Society
Mystery Shopping
Presentation Skills
Film in a Day
Actor Supply
Giving Feedback & Increasing Performance
Time Management
Modern Business Writing
Absence Maagement

Culina Logistics Ltd
Management Skills
Client & Customer Care
Presentation Skills

Dollond & Aitchison
Difficult Staff, Discipline & Dismissal
Recruitment, Diversity & the Law

Draintech Services Ltd
PowerPoint

Du-Tel Ltd
Customer Care

Echo Managed Services Ltd

Customer Care

Engage Mutual Insurance
Presentation Skills

Faccenda Group
Introduction to Business Video
Presentation Skills

Godwin Pumps Ltd
Presentation Skills

Goldsmiths Group PLC
Presentation Skills
PowerPoint

Harthill
C4C First Shared Event

Hilton Birmingham Metropole
Presentation Skills

Holiday Cottages Group
Presentation Skills

Huntlegh Healthcare
Presentation Skills

Hyder Consulting (UK) Ltd
Presentation Skills

Indesit Company
Management Skills
Presentation Skills

Inmarsat
Managing Appraisals
Presentation Skills

Kardean International (UK) Ltd
Presentation Skills
Modern Business Writing

Keycorp Pty Ltd
Performance Coaching
Giving feedback

Liberata UK Ltd

Bullying and Harassment

Lincoln Financial Group
Bullying and Harassment
Presentation Skills
Customer care

Macmillan Distribution MDL
Management Skills

Mansell Construction Services Ltd
Customer Care

Mapa Spontex UK Ltd
Presentation Skills

McDonalds Restaurants Ltd
Presentation Skills

MNBA
Presentation Skills

Molkerei Alois Muller GmbH & Co
Modern Business Writing
Presentation Skills

Muller Dairy (UK) Ltd
Presentation Skills

NEUPG Ltd
Negotiation Skills
Presentation Skills
Modern Business Writing

NWUPC Ltd
Persuasion
Managing Change & Conflict
Negotiation Skills
Custom Video Productions
Managing Appraisals
Leadership Training

Ocean Contract Cleaning
Presentation Skills

OnceOnline Pty
Customer Care
Handling Difficult Customers
Managing Change

One Stop Stores Ltd
Difficult Staff, Discipline & Dismissal
Presentation Skills

pSiMedica Ltd
Management Skills
Presentation Skills

Ramada Jarvis Hotels
Written Communications Skills

Richard Burbidge Ltd
Presentation Skills

Royal Bank of Scotland
Absence Management

Sanofi Aventis
Telephone Skills

Severn Trent Water PLC
Training the Trainers

Signet Trading Ltd
Introduction to Business Video

South Staffordshire Water PLC
Management Skills
Presentation Skills

Customer Care

Stannah Management Services Ltd
PowerPoint

Strutt & Parker
Creative Thinking
Presentation Skills
Time Management

TUI UK
PowerPoint
Presentation Skills

Underground Pipeline Services Ltd

Customer Service

Uni-Dok Ltd
Customer Care

Wadworth & Co Ltd
Management Skills

Welcome Break Group
Presentation Skills

Wesleyan Financial Services
Modern Business Writing

WIT Partnership
Management Skills
Seminar Presentations

Woodland Burial Parks
Presentation Skills
Presentation DVD

Wright Solutions

Actor Hire

 

Councils, Government Agencies, Education
and the Voluntary Sector

Amicus
Counselling skills
Organising yourself and handling others

Archbishop Temple School
Time and stuff management

Basildon Council
Member development training
Handling difficult customers
Diversity

Borough of Telford & Wrekin Council
Customer care
Management for the mystified

Bridgend Library & Information Service
Customer care

Bridgnorth District Council
Effective meetings

Bristol City Council
Assertiveness
Handling conflict
Customer excellence
Dealing with difficult, angry and aggressive customers
Emotional & aggressive customers
Film in a day
Acting on people management
Managing your piles & time
Working in a changing environment
Local leadership
Energisers - training for trainers

Broxtowe Borough Council
Overview &nscrutiny training

Burton Inter-Faith Network
Fund raising, expansion, marketing & allocation of resources
Management roles & responsibilities

Business Link West Mercia
Customer care
Assessment days

Chamber Corporate Service
Dealing with difficult people & assertiveness

Cheltenham Borough Council
Customer care

City of Stoke on Trent Council
Presentation skills
Councillor training
Time management

Cotswold District Council
Customer care

Crime Reduction Initiatives
Team building
Accelerated learning

DEFRA
Presentation skills

Department of Children, Schools & Families
Efficiencies conference

Disability Rights Commission
Presentation skills

Doncaster & Bassetlaw Hospitals
Presentation skills
Staff conference

Dorset County Council
Presentation skills

Dudley Social Services
Health & safety at work
Staff conference

East Staffordshire Borough Council
Staff appraisal
Handling difficult situations
Absence management
Time management
Presentation skills
Appraisal training

Education Welfare Service Lancashire
Managing stress in the workplace

EPSRC
Team building event

Forest Health Care
Teambuilding training

Forestry Commission

Time management

Gloscat
Accelerated learning & learning styles
Voice training
Customer care

Gloucester City Council
Presentation skills
Handling underperformance & disciplinary procedures

Gloucestershire County Council
Team building
DVD production
Tackling underperformance

Government Office of the North West
Perfect presentations

Government Office of the South West
Life after death by PowerPoint
Management for the mystified
Presentation for the petrified
Perfect presentations

Hazel Court School
Leadership for learning conference

Herefordshire Voluntary Sector Assembly
Annual conference


HM Prison Service
Core management skills

HMI Probation
Perfect presentations
Life after death by PowerPoint

Institute of Actuaries
Team building
Film in a day

Joint Nature Conservation Committee
Presentation skills

Lancashire County Council
Equality & diversity conferences
The value of diversity
Customer care
Lancashire Wellbeing conference

Lancashire Fire & Rescue Service
Perfect presentations

Lancashire Youth Offending Team
Racial & cultural awareness
Perfect presentations

Learning & Skills Council
Influencing, communication, performance & achievement
Key interpersonal skills
Presentation skills

Leckhampton Surgery
Customer care
Communications & teambuilding

Leicestershire & Rutland Improvement
Chairing skills
Presentation skills
Handling difficult constituents

Leominster District Community Association
Theatre workshop

Malvern Hills District Council
Effective chairing skills
Induction DVD
Customer care
Team leader training
Making your message work
Stress management
Community induction
Modern business writing
Management summit

Mansfield District Council
Presentation skills
Life after death by PowerPoint

Melton Borough Council
Presentation for the petrified
Perfect presentations

Midlands Excellence
Team building
Business planning with a difference
Presentation skills

National Crime Squad
Personal coaching

North East Universities Purchasing Group
Presentation skills
Modern business writing

North Shropshire District Council
Modern business writing
Presentation for the petrified

North Western Universities Purchasing Consortium
The power of persuasion
managing change & conflict
Negotiation - video production
negotiation training
Managing appraisals
Leadership

Nottinghamshire County Council
All together better conference
Challenging our responses to inappropriate behaviours
Team action event

Overton Park Surgery
Telephone skills

Powys County Council
Managing difficult staff, discipline & dismissals
Modern business writing
Managing your piles (and time)!

Ralph Allen School
Support staff training

Redditch Borough Council
Presentation for the petrified

Rowden House School
Managing your piles (and time)!
Customer care

Rugby Borough Council
Media skills
Diversity
Performance review & development
Chairing meetings & scrutiny
Dealing with difficult constituents

Salisbury NHS Foundation Trust
Presentation for the petrified

Samaritans
Communication & feedback

Sheffield City Council
Diversity

South Gloucestershire Council
Customer Excellence

St Martin’s Community Project
When sparks fly

Staffordshire Moorlands District Council
Diversity
Chairing meetings
Perfect presentations
Juggling tine for councillors

Stratford on Avon District Council
Chairing meetings
Time management
Perfect presentations
Chair training
Customer excellence
Customer service training
Induction DVD
New councillors DVD
Promotional DVD

Sunfield School
Training the trainers
Presentation skills
Communicating effectively
Swansea Libraries
Customer care

SWDCT
Presentation for the petrified

Swindon College
Customer care

Swindon Carers Centre
Team building


Swindon Mind
Team building

The Institute of Actuaries
Team building
Customer service training
Film in a day
Persuading & influencing skills
Facilitation
Presentation skills

Tunbridge Wells Borough Council
Presentation skills

University of Wales - Swansea
Managing your piles (and time)!
Life after death by PowerPoint

University of Worcester
Strategy awayday

Vale of Glamorgan Libraries
Customer care
Handling difficult situations
Dealing with difficult customers

Warwickshire County Council
Facilitation

Warwickshire Fire & Rescue Service
Customer service training

West Mercia Constabulary
Perfect presentations

Wiltshire Constabulary
Supervisors’ course
Presentation for the petrified
Perfect presentations
Management for the mystified

Wiltshire Probation Service
Conference

Worcestershire County Council
Team building
Positive people management
Presentation skills coaching
Training the trainers

West Gloucestershire Primary Care Trust
Teambuilding

Worcestershire Acute Hospitals NHS Trust
Equality & diversity training

Worcestershire County Council
Positive people management

Worcestershire & Herefordshire Youth Offending Team
Interview training DVD

YHA
Life after death by PowerPoint

Housing Organisations

A2 Housing
Absence management

Airways Housing
Meeting skills for tenants

Anchor Housing
Diversity
Training the trainers
Presentation skills

Aster Group
Annual conference

Birmingham Midland Heart Housing

Residents Awayday

Bourneville Village Trust
T enants conferences
M eetings skills for tenants
D ealing with anti-social behaviour
Production of DVD for tenants
Diversity training – all staff

Castle Vale Tenants & Residents
Successful meeting skills for tenants
Residents conference – various years
Awayday facilitation

Central Borders Housing Group
Public speaking

Coastline Housing
Annual conference

East Midlands Housing Association
Time Management
staff conference

Elim Housing
staff conference
customer care training for all staff

Festival Housing Group
Dealing with difficult situations
Presentation skills for senior managers
staff conference on corporate behaviours

Gloucester City Homes
Teambuilding
Handling conflict
Positive management
Report writing
Modern business writing

Herefordshire Housing
Handling conflict from the public
customer care for all staff
Handling anti-social behaviour
Diversity for Board members
diversity for tenant participation

Hightown Praetorian and Churches Housing Association
Management Skills – Coaching, Motivation, Discipline Interviewing, Recruitment and Selection
Annual Conference
Presentation Skills

Home Point
Customer service

Homezone Housing
Customer Care for all staff

Innisfree Housing Association
Presentation skills

Jephson Housing
Customer Care /Team building

Magna Housing
Dealing with Difficult situations (most staff)
Customer Care

Mansell Construction Services
Customer care

Marches Housing
Staff conference – theme staff attitudes
Time management

Mendip Housing Limited
Presentation Skills
Board Equality & Diversity

North Somerset Housing
Staff conference

Optima Housing
Customer Care at staff conference – all staff
Dealing with anti-social behaviour- tenants conference


Penwith Housing
Customer care & diversity
Performance feedback & return to work interviews

Powys County Council Housing Dept
Modern business writing
Time management
Dealing with difficult staff
Staff conference - customer care

Prospect Housing
Customer care

Raglan Housing
Staff conference- customer care theme

Severn Vale Housing
Diversity
Meeting skills/diversity for tenants/board members

South Shropshire Housing
Diversity

South Somerset Homes
Diversity and racial awareness

Stevenage Homes
Customer Care – all staff

Waterloo Housing
Staff conference (customer care theme)
Meetings skills & diversity for tenants

Whitefriars Housing Group
Dealing with difficult situations – all staff
Modern business writing – all staff
Absence management – all management
Presentation skills

Worcester Community Housing
Management for the mystified
Tenants conference
Team briefings
Effective meetings
Chair & secretary skills
Presentation Skills